Privacy Policy

1. Who Lawggle Is and What the Services Do

Lawggle is a platform that helps people find and connect with lawyers by using discovery tools, situation-based browsing, lawyer profiles, and short-form informational video answers.

The Services may allow users to browse legal information content, review lawyer profiles, contact lawyers, and submit questions. The Services may allow lawyers to create profiles, respond to high-intent questions, and publish video answers and related content designed to help users understand legal topics and choose a lawyer.

Lawggle is not a law firm and does not provide legal advice. Information on the Services is general legal information only and does not create a lawyer-client relationship.

2. Information We Collect

We collect information in three ways: (a) information you provide to us, (b) information collected automatically when you use the Services, and (c) information from third parties.

2.1 Information You Provide

A. Users seeking legal help may provide:

• Name and contact information such as email address and, where applicable, phone number
• Location information such as city, region, province/state, or postal/ZIP code
• Details you submit about your situation, including questions, descriptions, and any other information you choose to provide
• Communications sent through the Services (messages, requests, or support inquiries)

B. Lawyers and legal professionals may provide:

• Name, email, and contact information
• Location and jurisdiction information
• Primary practice area and related professional details
• Firm name, biography, profile photo, website, and other profile details
• Verification information (for example bar/licensing details or professional identifiers, where applicable)
• Video content, audio, text, titles, captions, thumbnails, and related metadata ("Lawyer Content")
• Communications and messages sent through the Services

C. Payment and billing information

If you purchase a lawyer membership or other paid offering, you may provide billing details such as name, billing address, and payment method. Payment processing is handled by third-party payment processors. Lawggle does not store complete card numbers on its servers.

2.2 Information Collected Automatically

When you use the Services, we may automatically collect:

• Device information (device type, operating system, browser type, language settings)
• Usage data (pages viewed, clicks, search queries within the platform, features used, timestamps)
• Approximate location derived from IP address
• Referral and exit pages/URLs
• Cookie identifiers and similar tracking technologies
• Performance data (crash reports, load times, diagnostic logs)

2.3 Information From Third Parties

We may receive information from:

• Payment processors (confirmation of payment status and subscription details)
• Analytics and measurement providers
• Identity or verification providers (where used)
• Advertising and attribution providers (where used)
• Social platforms if you interact with our pages or content off-platform, subject to the privacy settings you select on those platforms

3. Cookies and Similar Technologies

We use cookies and similar technologies to operate the Services, remember preferences, improve functionality, measure performance, prevent fraud, and understand how the Services are used. You can control cookies through your browser settings. If you disable cookies, parts of the Services may not function properly.

4. How We Use Information

We use information for the following purposes:

• To provide, operate, maintain, and improve the Services
• To enable users to browse by situation, discover lawyers, and view lawyer profiles and content
• To route and organize high-intent questions and content by city, region, jurisdiction, and practice area
• To allow users to contact lawyers and to facilitate communications through the Services
• To process transactions, subscriptions, and billing (through third-party processors)
• To personalize experiences and improve search and discovery relevance
• To monitor, analyze, and improve performance, safety, and reliability
• To provide customer support and respond to inquiries
• To send administrative communications (service updates, confirmations, security notices)
• To send marketing communications where permitted by law or where you have consented
• To detect, prevent, investigate, and address fraud, abuse, harassment, unauthorized access, or illegal activity
• To comply with legal obligations and enforce our terms and policies
• To protect the rights, property, safety, and integrity of Lawggle, our users, lawyers, and the public

5. Legal Information Disclaimer and User Responsibility

The Services may display legal information content, including lawyer video answers and written content. This content is general information only and is not legal advice. Using the Services does not create a lawyer-client relationship between any user and any lawyer, and does not create a lawyer-client relationship with Lawggle.

Users should not rely on information from the Services as a substitute for advice from a licensed lawyer in their jurisdiction. Users should not submit sensitive or confidential information through the Services and should not assume communications are privileged unless and until a lawyer has agreed to represent the user under a signed agreement.

If you are in an emergency or immediate danger, contact emergency services right away.

6. Public and Shared Information

6.1 Lawyer Profiles and Published Content

Lawyer profiles and published Lawyer Content may be publicly visible, searchable, and accessible to users. Lawyer Content may include video answers and related metadata (titles, descriptions, practice area tags, city/region tags) and may be used to help users discover and select lawyers.

6.2 User Submissions and Questions

If a user submits a question or describes a situation, that information may be shared with lawyers in order to generate a response, support discovery, and assist with connecting the user to the right lawyer. Users should avoid including sensitive personal information.

6.3 Communications Through the Services

Messages sent through the Services may be delivered to lawyers or users as applicable. Sending a message does not create a lawyer-client relationship and does not establish confidentiality. Users should not send confidential information until they have confirmed representation with a lawyer.

7. Lawyer Content, Media Consent, and Promotional Use

7.1 Lawyer Content License to Operate the Platform

If you are a lawyer and you upload, record, submit, or publish Lawyer Content through the Services, you grant Lawggle a worldwide, non-exclusive, royalty-free, fully paid, transferable, and sublicensable license to host, store, reproduce, publish, display, distribute, transmit, perform, create excerpts, create clips, format, edit for length or layout, and otherwise use the Lawyer Content solely for the purposes of operating, providing, improving, and promoting the Services, including displaying the Lawyer Content to users for discovery and lawyer selection.

This includes the right to use Lawyer Content across Lawggle-owned channels such as the website, in-product experiences, emails, social media accounts, advertising, and promotional materials.

7.2 Name, Likeness, and Firm Information Consent

Lawyers grant Lawggle permission to use their name, likeness, voice, image, biography, firm name, logo (if provided), and other profile information in connection with Lawyer Content and the promotion of the Services.

7.3 Lawyer Responsibility for Content and Rights

Lawyers represent and warrant that they own or control all rights necessary to grant the licenses and permissions in this Privacy Policy, and that Lawyer Content will not infringe the rights of any third party. Lawyers are responsible for ensuring their content complies with all applicable professional rules, advertising rules, ethics requirements, and jurisdictional restrictions.

7.4 Removal From Discovery Upon Cancellation

If a lawyer cancels their paid membership or their account becomes inactive, their profile and Lawyer Content may be removed from public discovery and user-facing surfaces. However, Lawggle may retain archived copies for internal records, legal compliance, dispute resolution, platform integrity, and security purposes, and may continue to use previously created and previously published promotional materials that already contain excerpts of Lawyer Content, where permitted by law.

8. Payments, Subscriptions, and Billing

Lawyer memberships and paid offerings may be billed monthly or annually depending on the plan selected. Subscriptions may renew automatically unless canceled. Payment processing is completed through third-party payment processors, and your payment information is governed by the processor's policies.

If you cancel a lawyer subscription, your access may continue until the end of the then-current billing period unless otherwise stated at checkout. Lawggle does not guarantee any number of views, leads, contacts, matches, revenue, or outcomes.

9. Sharing and Disclosure of Information

We may share information as follows:

9.1 Service Providers

We share information with vendors and service providers who help us operate the Services, such as hosting providers, analytics providers, customer support systems, email delivery services, verification partners, and payment processors. These providers may process information on our behalf subject to appropriate safeguards and contractual restrictions.

9.2 Lawyers and Users

We share information between users and lawyers as necessary to provide the Services, including discovery, responding to questions, and enabling direct contact. Lawggle does not control how a lawyer uses information after receiving it and encourages users to confirm privacy expectations with the lawyer directly.

9.3 Legal and Safety Reasons

We may disclose information if required by law, court order, subpoena, or regulatory request, or if we believe disclosure is necessary to protect the rights, safety, or property of Lawggle, our users, lawyers, or others, including preventing fraud or security threats.

9.4 Business Transfers

We may share information in connection with a merger, acquisition, financing, restructuring, sale of assets, or other corporate transaction. In such cases, information may be transferred as part of the transaction subject to standard confidentiality protections.

9.5 No Sale of Personal Information

We do not sell personal information to third parties for money. We do not sell user-submitted questions as "leads." Lawyers pay for visibility services, not per-lead access.

10. Data Retention

We retain information only for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, enforce policies, and maintain security. Retention periods may vary depending on the type of information, legal requirements, and operational needs.

11. Security

We implement reasonable technical, administrative, and physical safeguards designed to protect information from unauthorized access, loss, misuse, alteration, or disclosure. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

12. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, including access, correction, deletion, or withdrawal of consent where applicable. To request access, correction, or deletion, contact us at: support@lawggle.com

We may need to verify your identity before completing certain requests. Some information may be retained for legal compliance or security purposes.

13. International Transfers

Your information may be processed and stored in countries where Lawggle or its service providers operate. These countries may have different data protection laws than your jurisdiction. By using the Services, you consent to cross-border processing where permitted by law.

14. Children's Privacy

The Services are not intended for children under 13, or under the minimum age required in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps to remove it.

15. Third-Party Links and Services

The Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. Your use of third-party websites is subject to their privacy policies and terms.

16. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The Effective Date at the top will reflect the latest version. Your continued use of the Services after an update means you accept the updated Privacy Policy.

17. Contact Us

If you have questions about this Privacy Policy or your information, contact:

Support Email: support@lawggle.com